Overview
Welcome back, Sophie.
Total conversations
24,532
↑ +12.9%vs last 30 days
Resolved conversations
16,842
↑ +8.1%vs last 30 days
Avg. resolution time
2h 47m
↑ -15.3%vs last 30 days
Conversations over time
Recent conversations
Daniel Ortiz
Billing & Payments
Neutral
2m ago
Priya Nair
Technical Support
Negative
14m ago
Marcus Lee
Plans & Pricing
Positive
38m ago
Elena Popescu
Account Management
Positive
1h ago
Tom Fischer
Billing & Payments
Neutral
2h ago